Argumentation Techniques
Rogerian Argument
Build consensus through empathetic understanding before presenting your position.
What it is
Before & after
“Your budget proposal is completely wrong. Here's what we should do instead.”
“I understand your budget concerns. Maintaining quality while controlling costs is genuinely challenging. Your focus on efficiency makes perfect sense. At the same time, I'd like to explore how we might achieve both goals through a phased approach.”
When you’ll use it
Difficult negotiations: Start by acknowledging the other party's legitimate concerns before presenting your alternative proposal
Change management: Validate employees' fears about new processes before explaining the benefits and necessity of change
Stakeholder alignment: Recognize different departments' conflicting priorities before proposing solutions that address multiple needs
Pro tip
Lead with genuine understanding of their position before introducing yours. Resistance drops when people feel heard.
Questions & answers
3 questionsLearn more
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