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Speech by Joe Hart

Tokyo 2015 APAC speech
Transcript
Highlights
Good morning! Come on, this is Dale Carnegie. Good morning! I am, uh, truly honored to be with you today, and I, I couldn't agree more, by the way, with the sentiments that Greg had said. The APAC region is clearly a very important region for this, uh, for Dale Carnegie, and I'm very excited to be meeting you for the first time and to be here for my first trip, uh, to Japan. It was one fifty-six in the morning, this morning, and I was in my bed wide awake. It's funny because last night I had dinner, and at the end of dinner, I was talking to Dan. Is Dan Handley here? Where's Dan Handley? And, uh, Mike Scott, and we were talking about jet lag. So New York, where I live, is fourteen hours behind where it is here. So there's been a little bit of an adjustment. So at one fifty-six in the morning, we, we, we had been talking about this. At one fifty-six in the morning, I'm awake, and I decided to do a couple of things that you probably shouldn't do when trying to go back to sleep. One was to check email. And the next was to check Facebook. So I'm going through Facebook, and I see a post from a friend of mine, and it says,"Inspiring." And it's a little sixty-second video clip, and it had twenty-three million views and over twenty thousand comments. So I thought,"You know, this is worth sixty seconds of my time." So I'm watching this video, and it's of a, a man who's a teacher. He's a special education teacher, and what he does every single day for the first ten minutes of his class is he calls each student up to the front of the room, and he tells each student about what he appreciates and admires about that student. These are ten or eleven-year-old kids. And the amazing thing is, as a result of him doing this every single day, these kids, their confidence, their self-esteem has gone up. And not only that, they have started to compliment each other, and they've started to compliment the teacher. So I thought this was truly inspiring to see at two in the morning, and it got me thinking about Dale Carnegie, and I felt compelled, compelled to make a comment and to be twenty thousand and one, whatever my number was. And the comment was how, yes, this is inspiring, and this is terrific, and it reminds me of Dale Carnegie's, the famous Dale Carnegie principle number two, about giving honest and sincere appreciation. And as I watched this video and thought about it, I said,"You know, this is, this is tremendous what this man is doing, applying this principle in his classroom." And yet this is what we teach. What we're looking at is one example of one principle in action. We've got fifty-nine more! What we do truly is transformative. It's powerful. And I also think about this video that's got twenty-three million views. Don't we see those kinds of miracles in our classrooms every single day? There's nothing that's happening there, and it's phenomenal what's happening there, but we see those things happening at Dale Carnegie right now. Part of what I'm gonna talk about today is where we are as a business. I'm gonna talk about the foundation plan and really the future. I'm also gonna talk a lot about culture. One of the really neat things about that video was that as people started, as these kids started to live that principle, that one principle, it had a ripple effect in the whole organization and in the whole class, and that's also how I view our principles, and we'll talk about that today.
Speech Summary

This is a warm, high-energy welcome that uses a simple jet-lag story to deliver a clear leadership message: one Dale Carnegie principle, applied consistently, can change a culture. The classroom video is a strong, concrete proof point that makes the mission feel real.

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Using Local to Global

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Good morning. Come on, this is Dale Carnegie. Good morning. I’m truly honored to be with you today, and I couldn’t agree more with what Greg shared. APAC is clearly a critical region for Dale Carnegie, and I’m excited to meet many of you for the first time on my first trip to Japan. This morning at 1:56 a.m., I was wide awake in bed. Last night at dinner, I was talking with Dan Handley, Mike Scott, and others about jet lag. I live in New York, which is fourteen hours behind Tokyo, so there’s definitely an adjustment. So at 1:56 a.m., I did two things you probably shouldn’t do if you’re trying to get back to sleep: I checked email, and then I checked Facebook. I saw a post from a friend that just said, “Inspiring,” and it linked to a sixty-second video with twenty-three million views and over twenty thousand comments. I thought, “Alright, that’s worth sixty seconds.” The video was about a special education teacher. For the first ten minutes of class every day, he calls each student to the front of the room and tells them what he appreciates and admires about them. These are ten- and eleven-year-old kids. And the result is exactly what you’d hope: their confidence and self-esteem go up. But it doesn’t stop there. The students start complimenting each other, and they even start complimenting the teacher. Watching that at two in the morning made me think immediately about Dale Carnegie. I felt compelled to add my own comment, number twenty-thousand-and-one or whatever it was. I wrote: yes, this is inspiring, this is terrific, and it’s a perfect example of the Dale Carnegie principle about giving honest and sincere appreciation. Because that’s what this teacher is doing: one principle, applied consistently, with real impact. And then I thought, “Wait, this is what we teach.” What we’re looking at is one example of one principle in action. We’ve got fifty-nine more. What we do is truly transformative. It’s powerful. And when you see a video like that reach twenty-three million people, it raises a bigger question: don’t we see those kinds of miracles in our classrooms every single day? Sometimes it can look like nothing special is happening, yet something phenomenal is happening. That’s what’s happening at Dale Carnegie right now. Today, I’m going to talk about where we are as a business, our foundation plan, and the future. And I’m also going to spend a lot of time on culture. One of the neatest things about that video is that as the students started living that one principle, it created a ripple effect across the whole classroom. That’s how I view our principles too, and that ripple effect is what I want to talk about with you today.

Local

Good morning. Come on, this is Dale Carnegie. Good morning. I’m truly honored to be with you today, and I couldn’t agree more with what Greg shared. APAC is clearly a critical region for Dale Carnegie, and I’m excited to meet many of you for the first time on my first trip to Japan. This morning at 1:56 a.m., I was wide awake in bed. Last night at dinner, I was talking with Dan Handley, Mike Scott, and others about jet lag. I live in New York, which is fourteen hours behind Tokyo, so there’s definitely an adjustment. So at 1:56 a.m., I did two things you probably shouldn’t do if you’re trying to get back to sleep: I checked email, and then I checked Facebook. I saw a post from a friend that just said, “Inspiring,” and it linked to a sixty-second video with twenty-three million views and over twenty thousand comments. I thought, “Alright, that’s worth sixty seconds.”

Pattern

The video was about a special education teacher. For the first ten minutes of class every day, he calls each student to the front of the room and tells them what he appreciates and admires about them. These are ten- and eleven-year-old kids. And the result is exactly what you’d hope: their confidence and self-esteem go up. But it doesn’t stop there. The students start complimenting each other, and they even start complimenting the teacher. Watching that at two in the morning made me think immediately about Dale Carnegie. I felt compelled to add my own comment, number twenty-thousand-and-one or whatever it was. I wrote: yes, this is inspiring, this is terrific, and it’s a perfect example of the Dale Carnegie principle about giving honest and sincere appreciation. Because that’s what this teacher is doing: one principle, applied consistently, with real impact.

Global

And then I thought, “Wait, this is what we teach.” What we’re looking at is one example of one principle in action. We’ve got fifty-nine more. What we do is truly transformative. It’s powerful. And when you see a video like that reach twenty-three million people, it raises a bigger question: don’t we see those kinds of miracles in our classrooms every single day? Sometimes it can look like nothing special is happening, yet something phenomenal is happening. That’s what’s happening at Dale Carnegie right now. Today, I’m going to talk about where we are as a business, our foundation plan, and the future. And I’m also going to spend a lot of time on culture. One of the neatest things about that video is that as the students started living that one principle, it created a ripple effect across the whole classroom. That’s how I view our principles too, and that ripple effect is what I want to talk about with you today.

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Joe Hart "Dale Carnegie CEO Welcome Speech APAC Regional Tokyo November 19, 2015" Speech Analysis | speaking.app