Why can 'no problem' land differently with different listeners?
A reply to “thank you” does more than report whether a favor caused trouble. It also signals the relationship between speaker and listener. “No problem” can sound reassuring to one person and unexpectedly casual to another. A study of Toronto speech offers a concrete starting point for exploring how polite formulas vary with setting and community.
Questions you could explore
- How might the same reply land differently between close friends and in a formal service encounter?
Start reading
- Aaron Dinkin / Journal of SociolinguisticsIt’s no problem to be polite: Apparent-time change in responses to thanks
This study’s abstract examines responses to thanks in Toronto, including variation with age and formality.
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