Who gets to decide in mediation and arbitration?
A neutral person can help resolve a workplace dispute in different ways. In Acas’s guidance for Great Britain, a mediator helps the parties find an agreement, while an arbitrator considers the case and makes a decision. Understanding who decides is distinct from understanding the legal force of a particular process.
Questions you could explore
- What control do the parties retain in each approach?
Start reading
- AcasWhat mediation is and how it can help
Acas explains the mediator’s role and the voluntary workplace process.
- AcasArbitration
Acas describes arbitration and distinguishes its collective and individual arrangements.
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