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What turns a product feature into a reason to care?

A device can have an impressive specification and still solve none of your problems. A useful product explanation connects a real capability with something a particular person wants to do. The connection becomes more interesting when two customers value the same feature for entirely different reasons.

3–7 min

Questions you could explore

  • What would show that the promised benefit matters to the customer?
  • Where might the explanation promise more than the feature can deliver?

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What turns a product feature into a reason to care? | Speech Topic | speaking.app