What explanation should accompany a platform’s content decision?
A removed post leaves two questions: what happened, and why? Under the EU’s Digital Services Act, statements of reasons help distinguish a platform’s action from its legal or terms-of-service basis. Understanding that explanation also matters when considering how to challenge the decision.
Questions you could explore
- What would make a moderation explanation specific enough to be useful?
- How does asking for reasons differ from asking for a decision to be reversed?
Start reading
- European CommissionHow the Digital Services Act enhances transparency online
The European Commission explains statements of reasons and the public database of platform moderation explanations.
- European CommissionThe Digital Services Act
This Commission overview introduces ways to challenge a platform’s moderation decision.
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