How did a bottled-water launch unravel?
A launch can go wrong for reasons that a memorable advertising story leaves out. Coca-Cola Enterprises reported that it recalled the newly launched Dasani brand in Great Britain in 2004 because bromate levels exceeded British standards.
Questions you could explore
- What does a company’s financial disclosure reveal about a product failure?
Start reading
- Coca-Cola Enterprises / US Securities and Exchange CommissionCoca-Cola Enterprises 2005 definitive proxy statement
The company’s own disclosure records the reason for the British recall and reimbursement of its costs. It anchors the case without relying on a simplified marketing legend.
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