How can you show understanding without merely repeating someone?
Repeating the same words can sound attentive without showing how you understood them. A brief, neutral summary makes your interpretation available for correction. The other person might agree, add a missing detail, or say that you have understood the wrong problem.
Questions you could explore
- How would you invite correction without making it sound like a test?
- Which part of the message needs clarification before you respond?
Start reading
- Think Fast Talk Smart114. Communication Means Paying Attention: The Four Pillars of Active Listening
Offers a practical framework for checking understanding through summaries and questions.
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