Situation, Obstacle, Action, Result: show what blocked you and how you responded.
What & why
SOAR gives the obstacle its own step, so the listener can judge your response to a stated barrier rather than hunt for it in the background. Interview research suggests that explaining a setback through what you could control, rather than blaming others or luck, tends to make a better impression. That puts your response at the center of the story, whether the result was a clean success, a partial one or a setback, and it shows you can talk about difficulties, not only successes.
Before & after
These are fictional teaching examples, not accounts of real events.
“I led a successful project launch despite some difficulties along the way.”
“Our team was launching a new product (Situation) when our lead developer quit unexpectedly (Obstacle). I redistributed tasks and brought in a contractor within 48 hours (Action), delivering on time with all features (Result).”
See it in action
An original teaching example. The situations and results are fictional.
Tell me about adapting an activity.
I organized an outdoor sketching session for beginners. We had planned to draw the view from the park, with enough time for everyone to try a second sketch.
Heavy rain made our planned spot unusable. The forecast showed no break before the session was due to end, and the park had no shelter big enough for the group.
I moved the group under the station canopy and changed the subject to passing travelers. I gave them a quick exercise in capturing movement instead of the landscape exercise.
Everyone completed a sketch, although we missed the landscape exercise.
How the answer works
- Situation
- Give the setting and intended activity.
- Obstacle
- Identify the specific barrier that interfered with progress.
- Action
- Explain the response that navigated or reduced that barrier.
- Result
- Report what happened, including any barrier that remained.
Why it works: The barrier explains both the venue change and the revised activity; the result acknowledges the lost objective.
When you’ll use it
Questions about a setback or something that got in your way
Leadership and conflict resolution scenarios
Questions about stakeholders who disagreed or pushed back
Demonstrating persistence and resilience
Reviewing a project setback and how you worked around the obstacle
Pro tip
Set the scene, name what stood in your way, show how you dealt with it, then say what happened.
Questions & answers
When is SOAR better than STAR?
How do I present obstacles without sounding negative?
Learn more
Put it into practice
Practice SOAR
Work through examples, then test your understanding in a short quiz. Your progress is saved as you practice.